Refund policy

RETURN POLICY

HealthSuppzMatter.com may accept returns of merchandise purchased directly from the Site only when all of the following conditions are satisfied:

  • The merchandise must be received by HealthSuppzMatter.com within 30 days of your purchase, no returns will be accepted after this time period.
  • You must provide your Purchase Order number as received when your order was placed through the Site.
  • Apparel and Accessories: Apparel and accessories must be unworn, unwashed and in good condition with all original tags and labels attached to the item and in the original packaging.
  • Dietary Supplements and other consumable products: Dietary supplements and other consumable product returns are only accepted if purchased through HealthSuppzMatter.com and for which the product is unopened, including all appropriate packaging.

If you need to make a return, you must email us before sending the merchandise back. You will be asked to provide your Purchase Order number as received when an order was placed on the Site. Once we determine that your merchandise is eligible for return, you will be issued a Return Authorization Number and given instructions on how to complete the process.

All reimbursements will be made to the credit card used for the original purchase. Please allow 2 billing cycles for the reimbursement credit to appear on your credit card statement.

PROMOTIONAL ITEMS RETURN POLICY

All sales are FINAL on any promotional items sold on HealthSuppzMatter.com. Please make sure that you have read the Return Policy in detail before making any purchases on HealthSuppzMatter.com.